Delivering value to our customers is at the heart of our philosophy ‘every customer, every time’. What ever your request or budget we work to provide a progressive range and choice of funeral products covering all aspects of the funeral ceremony. Ian Brown Funeral Director believe it is not just about the services and products we offer but ultimately the experience you have with us.
Our approach is strengthened by putting your needs first:
- Enabling and supporting you to make better and more informed choices around end of life planning and your funerals needs
- Adopting an open and transparent approach, using plain English, in a un- patronising way.
- Anticipating and responding to your needs in a respectful and trustworthy way.