Reviews

I must commend all members of staff for their friendly and professional approach. Fraser, who met Jane prior to her death and helped me so much in carrying out her wishes. His knowledge of process and procedures and how to apply it to our circumstances provided great confidence. Stuart our driver had an excellent approach. Whilst on the journey between church and crematorium he struck very good balance about when to chat and knowing when to leave us to ourselves. Although I had lesser dealings with Hazel and Anne their approach was also a credit to the team.

I cannot rate this place high enough. I went with my mum to arrange her funeral which she wanted to plan. Derek Hume dealt with us and was amazing a credit to the company. He explained everything in detail to us and gave us all the separate costings. The atmosphere in the place was comfortable, we laughed, we cried but Derek remained professional and matched how we were feeling at the time. Hopefully it will be a while before I need to contact you again but I will have full confidence when the time comes that everything will be dealt with in a professional manner. Thank you

I could not commend Ian Brown Funeral Directors enough. From start to finish - totally professional. They dealt with my dads funeral arrangements, for my mum, when I was on business in Riga 17 years ago. On that basis, mum specified the same. Fraser, Anne and Pauline, drivers (Davie , sorry forgot other) dealt with mums funeral arrangements with dignity. From the start Fraser made my sis and I comfortable and took away any stress. From that point on we were taken through the whole process in a sensitive and professional way. I could not praise these guys enough. If you are looking for a professional, trust worthy set people to deal with matters at a sensitive time, look no further. Thanks again guys. Xx

Ian was a credit to the company, very caring and understanding. He was very patient and compassionate and is a credit to the company

They were absolutely terrific in solving all our problems. Nothing was too much trouble for them. They are what a family undertaker should be, friendly, courteous, caring and professional. They kept me very much in the loop with any decisions and actions that needed to be made in a relaxing friendly manner. Everyone that were involved front line or behind the scenes have been so so considerate to my feelings that it was a pleasure to speak to them including the car drivers who had a difficult trying journey both in England and Scotland allowing mums final wishes to be repatriated back to Scotland to be fully considered and completed.
Many thanks to everyone.

We were happy with the funeral arrangements and the service provided by Ian Brown and his staff. They were very helpful and sympathetic to our needs. The only thing that upset us was something we had asked to be done and unfortunately wasn’t. We managed to rectify it ourselves. All in all a good service provided.

I would highly recommend Ian Brown funeral directors. Ian was very helpful and sympathetic towards myself and family and gave me the advice that was needed. On the day of mums funeral the cars etc were all very well turned out and the drivers were very professional